Tag Archives: Consumer Credit

LFP087 – Passionate Advocacy that Open-Banking is really about Strategy (not Tech/Reg) Louise Beaumont SapientRazorfish

A year ago in LFP060 (currently the 2nd most downloaded episode) we covered Open Banking/PSD2 from a Regulatory perspective. In this episode Louise Beaumont argues forcefully that Reg & Tech perspectives are “necessary but not sufficient”. To do Open Banking “well” means to utterly rethink ones strategy.

Louise is the co-Chair of the Open Bank Working Group at techUK , member of the UK Govt’s Open Bank Implementation Entity and Strategic Advisor Open Bank at Publicis.Sapient and thus sees Open Banking from many sides.

She was also on the show three years ago in LFP011, she was a co-founder of Platform Black, the then number two in the UK Fintech Invoice Discounting sector so has plenty of deep background in the Fintech Revolution. Indeed LFP011 was precisely around what she saw as the 5 Key Challenges facing Fintechs growth (which seem appropriate to this day).

So with that track record behind her we can anticipate that her views on Open Banking/PSD2 will be equally relevant in several years’ time too.

So if a year ago we looked into what this is all about and where it is coming from, we can now examine where we are and critically what the key factors for success are in practice.

What are the threats?

What are the opportunities?

Is sharing your customers data so well you lose them all success?

All these topics and more are discussed on the show including:  Continue reading

LFP079 – Diving Into UK Challenger Banks with Darren Meek London FS Lead at PwC

Twenty or so new banking licences have been granted since 2010. The UK Retail Banking Sector is incredibly diverse but this is often disguised by the single label of “Challenger Banks” which hides far more than it reveals. UK Retail Banking is a very diverse sector with players with very different focuses and motivations.

In compiling their report “Who Are You Calling A Challenger Bank?”, PwC has interviewed dozens of CEOs and senior executives and, worked with YouGov to establish consumers’ views and preferences. In doing so they have produced a grounded, well-researched analysis (it’s free – check it out) that sheds light on how competition is improving customer choice and driving innovation in UK retail banking.

Darren Meek has 26 years at PwC and joins us today in conversation about the must-know, main important themes of the vibrant scene that exists today.

Topics discussed include:  Continue reading

LFP072 – Socially Beneficial Fintech & Personal Cashflow Management with Emanuel Andjelic co-founder of Squirrel

Squirrel’s self-description is:

a smart new way of budgeting and saving that helps you resist that temptation to spend. We work in partnership with employers, local authorities, housing associations and credit unions to bring better money management to the widest possible audience.

Squirrel’s 7,000 clients range from those on benefits to those earning more than £100k – as Emanuel puts it “there are spenders and savers” and this tendency he believes is already formed when a child is still in single digits – and hence in place later regardless of adult income levels.

In this episode though, for the main course we focus on “socially beneficial Fintech” – or in less euphemistic terms what Fintech as a whole can do for those with little money. All too often the vast majority of Fintech – for all the PC buzzword terms like “financial inclusion” ends up just being a tool for the top 1%/10%.

Recent benefit changes in the UK have led to significant problems for folks who are unemployed or underemployed and these are only going to get worse if current plans are rolled out further. In this episode Emanuel, co-founder and Chairman of Squirrel takes us on a deep dive into the economic circumstances and changes. He also talks very honestly about his own personal and significant struggles with debt.

In this show topics discussed include: Continue reading

LFP067 – Rethinking Banking: Marketplaces and App-Only Banks with Tom Blomfield CEO Monzo Bank

LFP Banner MonzoReformation or refactoring of banking is the Holy Grail of the Fintech Revolution. Do that and the revolution is a big deal. Get nowhere near and its all rather marginal. So-called challenger banks have ended up rather same-y. Will “App-only” banks end up going down the same route forced my micro-regulation and micro-supervision into the same tight mould. Or will they somehow remain within the constraints of the mould but somehow break it at the same time?

Its that paradox that faces Tom Blomfield CEO and founder of Monzo Bank. (and co-founder back in the day of GoCardless who were on the show in LFP046) A long way towards full authorisation as a bank will they become merely “me-too” or will they refactor banking as we know it?

Tom BlomfieldI have been an interested spectator on the sidelines for come time wondering which way the ball will bounce. At Lendit Europe 2016 I finally succumbed and took one of Tom’s pre-paid Mastercards – not least as which they offer wholesale exchange rates abroad and I was just off on holiday. It’s actually quite cool and more useful than expected. Certainly one gets a clear idea of what its like to feel like the business is really focusing on you as a customer-centric organisation with great design and service.

But back to the big picture – will Tom change the mould or will the mould change Tom?

Topics discussed include: Continue reading

LFP065 – Special Episode! Creating Society – Policy, Regulation & FS with Lord Turner former Chairman of the FSA

"Inspiring the economics profession to engage the vital social and economic challenges of the 21st century"

“Inspiring the economics profession to engage the vital social and economic challenges of the 21st century”

Everything exists in a context. FS is a social construct that has differed massively over time and space, always existing in a context of Policy and Regulation.  Over my 30 years in FS I have seen deregulation time turn into hyper-regulation. Talk about pendulums (pendula?). Where do these changes in Policy and Regulation come from? How does the “game” of setting the rules for the “games” work?

Adair_TurnerIn LFP065 I am delighted to be joined by Lord Turner who headed the FSA from a few days post Lehman’s crash (“welcome to your new role…”) and was intimately involved in the years-long process of the creation of the Basel 3 global regulations for banking.

Apart from wearing these FS hats (with more background in FS per se) he has worn the BigBiz hat when he headed the CBI and the state/social-good angles when he chaired the Pensions Committee, the Low Pay Commission and the Committee on Climate Change in the UK.

He is also an academic and an author and his latest book “Between Debt and the Devil: money, credit and fixing global finance” dives deep into the nature of money and banking. As a taster I recommend his YouTube talk at the LSE. He is currently Chairman of the Institute for New Economic Thinking.

So there is literally no-one better to guide us through the whole set of processes whereby policy “emerges”. How does the world change? Where does policy come from? What are the roles of academics, bankers, lobbying groups, politics, government, regulators? Do the people ever get a look in?

We start by examining the backdrop to the past 30yrs in FS and in understanding that give an understanding of where we are in the cycle of current crises leading to new ideas and future Policy and Regulation

This is a special episode – both in length and content – it’s nigh on impossible to make enough notes on this without it turning into a transcript .. however key points include: Continue reading

LFP064 – P2P in the US, China and UK with Peter Renton

Lendit US 2017After organising nearly 1,000 folks in the O2 for Europe’s largest P2P conference ever I managed to grab Peter long enough to have a fascinating tour of the globe and P2P sitrep in the three major hubs.

Peter Renton PhotoPeter Renton has perhaps has more of a broad and deep understanding of P2P worldwide than anyone.

When he first came on the show way back in LFP015 he shared with us the fascinating history of US P2P with its hugely up and down roller-coaster road.

Since then he has created the world’s go-to conferences on P2P in the US, China and Europe which gives him a unique insight into what’s what and where.

It’s a big world and P2P is a vast domain these days so there is plenty to discuss. Key topics are: Continue reading

LFP063 – Special Episode! A Deep-Dive into AI, Machine Learning, Big Data & FS w/Dr Tristan Fletcher Research Director Thought Machine

ThoughtMachine_Podcast_FINAL

I am delighted to be joined today by Dr Tristan Fletcher Research Director at Thought Machine to talk about Artificial Intelligence and Machine Learning in Financial Services. His Linkedin strapline is “I apply state of the art prediction methods from the Machine Learning (Artificial Intelligence) academic community to real world problems”

Tristan FletcherThis is a mega hot topic right now and also one all too often hyped beyond all belief and frankly credibility.

For some time I have been on the lookout for someone with real depth of knowledge in this area. When attending and also moderating a recent InSync event at the Tate Modern  I was impressed by Tristan’s deep understanding and also groundedness – the basic angle (or to be more precise my takeaways on his views ) being “all this stuff has been known to academics for a long time” and “many aspects of it are exaggerated and in many ways it has become more of a marketing tool”.

So the point of this show is to put it all back in proportion.

What is AI? I mean what is it really when one isn’t reading it in some journalistically overblown tech piece. What is machine learning? Are neural networks like the brain? How big is big data and does it contain all the answers? All these and more we will cover and I hope and am sure that you will go away far better briefed than before.

Tristan spans academia , FS and entrepreurialism. Academically he has studied at, or had fellowships with, Cambridge, Imperial, UCL and Sussex. FS-wise he has worked at senior levels in prestigious organisations in asset management and trading. Entrepreneurially and have worked with / founded start-ups in these domains.

Oh yes and apart from all this he has also applied machine learning to medicine (Imperial College London), supply chain management (Unilever) and even fine wine pricing.
So it’s another show where my teams of researchers have found me a guestwho is a collousus bestriding his world. And as always its another great show for my analyst who will have to hear me moaining more about my own punyness in the face of greatness.

Plenty discussed including: Continue reading

LFP062 – “Hard Fail” Provision Funds Revisited with Rhydian Lewis CEO Ratesetter

Ratesetter LFPI am delighted to be joined on the show today once again by Rhydian Lewis CEO at Ratesetter to talk about the ultra-hot topic of provision funds in p2p/marketplace lending. Rhydian was on in the early days back in LFP019 in an episode talking about P2P beyond the metaphors. That’s a good theme for today on a narrower topic as all too often when one reads about provision funds its metaphorical.

Rhydian LewisIn practice as with most/all of FS one really needs to get the metaphorical whiteboard out and draw some diagrams and a bit of arithmetic to make it real.

Lets provide some context first. Ratesetter was formed 7 yrs ago and has accumulated an amazing 300,000 customers with an amazing 250,000 on the platform right now and have lent an amazing £1.5bn with no lender ever losing a penny of interest or capital along the way.

Those are phenomenal achievements that very very very few Fintechs will ever manage to better.

But like growing up there are growth pains along the way. Ratesetter has been somewhat the P2P of choice for taking pot-shots at this year for the FT Alphaville column and the impressive Kadhim Shubber who seems to do more research than most. What are euphemistically described perhaps as missteps around self-investment of provision funds, not publishing future loan losses and rebasing of how the provision fund excess is calculated came in something of a flurry and even generous if sceptical folks like I started to raise an eyebrow.

But behind all this is the need to change. Did Ratesetter – or for that matter you and I – get everything right in 2009 (or for that matter every year since) or do they and we all need to keep changing in the light of experience and further thought?

Let’s briefly mention provision funds.

So briefly a soft-fail provision fund to use my terms is like the platform having a piggy bank into which it puts a few pence on every deal. If lenders loans are impaired that piggy bank is raided to subsidise them. But when it runs out the platform says “sorry guys no more funds to subsidise your loss, over to you”.

A hard fail model in contrast (which off the top of my head Ratesetter is the only big user of) when it runs out pools all investors assets together (to share the losses out). This is a big phase change – like going from water to ice. Its always been a concern of mine – if only as 30+ yrs in FS has shown me time and time again in different markets the impossible is always happening. No amount of whiteboard ink will ever save everyone in all circumstances.

So lets dive into all of this. An annus trickyus for Rhydian and colleagues and this important point about hard provision funds.

Plenty discussed on the show including: Continue reading

LFP054 – Special Episode! Do we need Fintech 2.0? What are Brexit’s impacts? with Giles Andrews Zopa Chairman

Zopa-930-x-180Less than a week ago the UK voted to leave the EU. This comes against a background of severe problems for listed US marketplace lenders, a worlwide tailing off of institutional capital into the sector and only a tiny number of Fintechs having achieved profitability (many years after launch).

I thought it time to take a big picture look at Fintech – is Fintech 1.0 flagging? Do we need Fintech 2.0 to take us onward and upwards? Will Brexit be a positive force or a negative force for Fintech?

ST-ZopaA14vc051I could think of no better figure to discuss this with than Giles Andrews who has been at the top of perhaps the UK’s oldest Fintech Zopa per se as well as one of the most blue-chip today.

It’s a wide-ranging conversation but one that lays out some of the parameters of the territory ahead – one which right now may be shrouded in fog but one which we all, including the Fintech sector, will travel through.

It’s a longer episode than normal and there is plenty on the show. Some main topics we discuss include:

Continue reading

LFP053 – Innovating In P2P with Cormac Leech Co-founder Liberum Alternative Finance

LFP LiberumCormac Leech is co-founder of Liberum Alternative Finance who are a (the?) specialist strategic adviser and development partner to the UK Alternative Finance sector, focusing on online direct and marketplace lending and equity crowdfunding.

Liberum have done some $2bn of the largest P2P investment fund originations in the UK – notably P2PGI now a listed FTSE250 company. Which to make that explicit means that one of the biggest 250 listed companies in the UK purely invests in P2P. An interesting stat in itself when you hear how Fintech ain’t much from the odd naysayer.

Cormac LeechCormac is perhaps London’s best known and deepest thinker on Alternative Finance. In LFP038 Peter Renton and I discussed the highlights of Lendit 2015 – Europe’s largest P2P conference last year. We both picked out Cormac’s coruscating presentation – a little like the scene in Apocalypse now where they are on LSD under the bridge while the battle is going on. More prosaically it fitted a 3hr presentation into about 20 minutes and included everything about P2P including advice to the Bank of England as to how they should in the future use P2P assets to control the money supply.

Plenty has been happening in all directions with P2P lending and I thought it would be a great time to hear from someone who, although having an indirect stake in the success of the industry, is not the CEO of one and therefore that much more dispassionate.  Furthermore as always I aim to dive beneath all the froth and trivia and get to the deeper waters.

Plenty in this show including: Continue reading